▫️ Why does my transaction show as expired?
Transaction Shows as Expired?
Why Deposit Addresses Expire
- All deposit addresses automatically expire after 24 hours for security
- This prevents accidental reuse of old addresses
- Protects against delayed or duplicate transactions
- Industry standard security practice
What Happens When Expired
- The deposit address becomes inactive
- New deposits to this address will not be processed automatically
- Your original quote and pricing are no longer valid
- A new transaction must be created for future swaps
If You Sent Funds to an Expired Address
- Don't panic - funds can usually be recovered
- Contact support immediately with your Order ID
- Provide transaction hash showing the deposit
- Include proof of payment from your wallet
- Recovery is typically successful when contacted promptly
Information to Provide Support
- Order ID from the expired transaction
- Transaction hash of your deposit
- Wallet address you sent from
- Amount and token type sent
- Timestamp of when you sent the funds
Prevention Tips
- Complete transactions within 24 hours of getting a quote
- Don't save deposit addresses for later use
- Always get a fresh quote for new transactions
- Set reminders if you plan to send later
Creating a New Transaction
- Go to FogSwap and create a new transaction
- You'll get a fresh deposit address with a new 24-hour window
- The new quote will reflect current market prices